How to Access and Use the Client Dashboard

Overview

The HostCMT Client Dashboard is your central control panel to manage everything — hosting services, domains, billing, payments, and support.
You can log in anytime at my.hostcmt.com to access your account.


Step 1: Visit the Client Portal

Go to  https://my.hostcmt.com
This is the official HostCMT Client Area, powered by WHMCS.


Step 2: Log In to Your Account

  • Click on the “Login” button (top-right corner).

  • Enter your registered email address and password.

  • Click “Login” to access your dashboard.

 Tip: If you forget your password, click “Forgot Password?” to reset it via email.


Step 3: Explore the Dashboard Overview

Once logged in, you’ll see the Client Dashboard Home Page, which contains quick links and an overview of your account.

The main sections include:

  • Active Services: Shows your current hosting packages.

  • Active Domains: Lists your registered domains.

  • Invoices: Displays unpaid and paid invoices.

  • Tickets: Shows your recent support requests.

  • Quick Shortcuts: Links to order new services, open tickets, or view announcements.


Step 4: Managing Hosting Services

From the main menu, go to:
Services → My Services

Here you can:

  • View all active and expired services.

  • Click “Manage Product” to:

    • Access cPanel or WHM

    • View login credentials

    • Monitor disk and bandwidth usage

    • Request upgrades or add-ons


Step 5: Managing Domains

Go to:
Domains → My Domains

You can:

  • Renew or transfer your domain

  • Update Name Servers

  • Manage DNS Records

  • Enable/disable Domain Locking


Step 6: Checking Invoices and Payments

Navigate to:
Billing → My Invoices

Here you can:

  • View all paid and unpaid invoices

  • Click an invoice to view details or make payment

  • Download invoices as PDF

  • Change currency (BDT / USD) based on your preference

 Supported payment methods: bKash, Nagad, Rocket, Bank Transfer, SSLCommerz


Step 7: Submitting a Support Ticket

If you need help:

  • Go to Support → Open Ticket

  • Choose the correct department (Sales / Billing / Technical)

  • Describe your issue clearly and attach files if needed

  • You’ll get email updates when your ticket is replied to


Step 8: Updating Your Profile

Click on your Name → Edit Account Details (top-right corner)
You can update:

  • Name, Address, and Phone

  • Change password

  • Choose notification preferences


Step 9: Logging Out

Once you’re done, click on your name (top-right corner) → Logout
Always log out after using a public or shared computer for security.


Pro Tips

  • Bookmark my.hostcmt.com for quick access.

  • Use 2FA (Two-Factor Authentication) for extra account protection.

  • Regularly check the Announcements section for updates and maintenance news.


Need Help?

If you face any problem accessing your dashboard, contact our support team:
Email: [email protected]
Live Chat: https://hostcmt.com

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